+1-855-211-0932 (ID:238076)
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Customer Support


Context Help

If you feel lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will open. It offers detailed info about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast assortment of instructional video clips describing how to use our Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you need, have a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and offers real solutions. We periodically "revamp" our FAQ section with new entries in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can get in touch with our fantastic team of tech support engineers available 24-7 and ready to assist you with any problem. Each support ticket you send will be replied to in less than 60 minutes (the average trouble ticket response time being approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238076

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com